DIS Navigation System
Reference

Troubleshooting

Problem: The power does not turn on.
  • Possible Cause : The fuse is disconnected.
  • Countermeasure:
  • Replace with a suitable fuse.
  • If the fuse is disconnected again, please contact your dealer.
  • Possible Cause : Device is not properly connected.
  • Countermeasure: Check to see that the device has been properly connected.

Problem: The system does not play.
  • Possible Cause : The disc has not been inserted or has been inserted upside down.
  • Countermeasure: Insert the disc properly so that the sides are facing the correct direct.
  • Possible Cause : The disc has been contaminated.
  • Countermeasure: Wipe away dirt and other foreign substances from the disc.
  • Possible Cause : The vehicle battery is low.
  • Countermeasure: Charge the battery if the problem persists, contact your point of purchase or service center.
  • Possible Cause : A disc not supported by the device has been inserted.
  • Countermeasure: Insert a disc which is supported by the device.

Problem: The image color/tone quality is low.
  • Possible Cause : The brightness, saturation, and contrast levels are not set properly.
  • Countermeasure: Properly adjust the brightness, saturation, and contrast levels through Display Setup.

Problem: Sound does not work.
  • Possible Cause : The volume level is set to the lowest level.
  • Countermeasure: Adjust the volume level.
  • Possible Cause : The connection is not proper.
  • Countermeasure: Check to see that the device has been properly connected.
  • Possible Cause : The device is currently fast-forwarding, rewinding, scanning, or playing in slow mode.
  • Countermeasure: The sound will not work when the device is fast-forwarding, rewinding, scanning, or playing in slow mode.

Problem: The sound or image quality is low.
  • Possible Cause : The disc is dirty or scratched.
  • Countermeasure: Wipe off water or dirt from the disc. Do not use a disc which has been scratched.
  • Possible Cause : Vibration is occurring from where the conversion switch has been installed.
  • Countermeasure: The sound may be short circuited and the image distorted if the device vibrates.

Problem: The USB does not work
  • Possible Cause : USB memory is damaged.
  • Countermeasure: Please use after formatting the USB into FAT 12/16/32 format.
  • Possible Cause : USB memory has been contaminated.
  • Countermeasure: Remove any foreign substances on the contact surface of the USB memory and multimedia terminal.
  • Possible Cause : A separately purchased USB HUB is being used.
  • Countermeasure: Directly connect the USB memory with the multimedia terminal on the vehicle.
  • Possible Cause : A USB extension cable is being used.
  • Countermeasure: Directly connect the USB memory with the multimedia terminal on the vehicle.
  • Possible Cause : A USB which is not a Metal Cover Type USB Memory is being used.
  • Countermeasure: Use standard USB Memory.
  • Possible Cause : An HDD type, CF, SD Memory is being used.
  • Countermeasure: Use standard USB Memory.
  • Possible Cause : There are no music files which can be played.
  • Countermeasure: Only MP3, WMA file formats are supported. Please use only the supported music file formats.

Problem: The iPod is not recognized even though it has been connected
  • Possible Cause : There are no titles which can be played.
  • Countermeasure: Use iTunes to download and save MP3 files into the iPod.
  • Possible Cause : The iPod firmware version has not been properly updated.
  • Countermeasure: Use iTunes to update the firmware version and reconnect the iPod with the device.
  • Possible Cause : The iPod device does not recognize downloads.
  • Countermeasure: Reset the iPod and reconnect with the device.